Frequently Asked Questions

Everything you need to know about our luxury home fragrances and services.

What is the standard delivery time for orders?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.

Do you offer international shipping?

Yes, we ship our luxury collections worldwide. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.

What is your return policy?

We offer a 14-day return policy for unused and unopened items in their original packaging. Please contact our customer service team to initiate a return request.

Are your candles and diffusers vegan-friendly?

Yes, all NUHR Home products are crafted using high-quality, ethically sourced ingredients and are 100% vegan and cruelty-free.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.